Force Majeure Booking conditions


In Galicia Holiday we are flexible when there is a justified Force Majeure reason that prevents the completion of your trip previously booked with us. For this reason, we offer you our flexible specific Booking & Cancellation Conditions for these cases, so you can book with total guarantee.


Applicable to all Bookings

Cancellations for justified Force Majeure reasons and not for other reasons

Applicable cases: Unforeseeable and unavoidable cases of Force Majeure beyond the customer’s control that prevent the completion of the trip. Examples: Serious illness, death of one of the members of the Reservation or of a direct family member, natural disasters, etc

Bookings with more than one person: In general, where there is a Booking with more than one person, these specific Force Majeure Conditions will apply when the reasons directly or indirectly affect at least 50% of the members of the Booking.

Booking Deposit: In case of cancellation, you will be able to change the dates of your Booking. If this is not possible, we will offer you a Voucher with the amount of the Booking deposit paid to be used in a future Booking for the same Accommodation, valid for 2 years from the date of cancellation.

If you cancel your Booking and we are able to resell the cancelled dates of that Accommodation to other clients, we will refund your Booking Deposit by bank transfer.

Balance of your Booking: We collect the pending Balance of the Bookings between 15 and 30 days before arrival (depending on the Accommodation). If you cancel for a justified Force Majeure reason and you have already paid the Balance, we would refund it to you by bank transfer.